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A note from Lauren: your Flossie update

A quick update from me about your Flossie.

Can't play the video? Here's what I said.

First of all, thank you. We're a tiny little brand from London, and the fact that people all over America are finding us and ordering from us is honestly really surreal for me.

I'm so sorry that we've had a very slight delay. Just as we were getting ready to send the shipment, we spotted an issue with one of the care labels that needed updating before anything leaves us. This is our first time bringing White Daisy to America and I'm still learning every single day. I just want to make sure we've crossed all the t's and dotted all the i's.

You placed your order in good faith and you deserve to know what's happening. So we're prioritising the pieces you've already ordered to come over by air, at our cost. Your estimated delivery is now mid to end of November. I'm being a little cautious with exact dates because I don't want to keep telling you one thing and then changing it.

Being one of our first American customers means so much to me, and I want you to feel looked after. There's a little voucher code in your email for a future order.

Any questions about your order, email hello@white-daisy.co.uk and we'll get straight back to you. Thank you for sticking with us.

L x

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